Privacy Policy
Last updated: [DATE]
This policy explains how [COMPANY LEGAL NAME] ("Revumai", "we") collects and uses personal data when you visit our website or use the Revumai service, in line with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where it applies, the EU GDPR.
Who is responsible
For your account data and website visits, [COMPANY LEGAL NAME], [REGISTERED ADDRESS], is the data controller.
For the customer data a business uploads to Revumai (names, phone numbers, visit history), that business is the data controller and Revumai processes it on the business's behalf and only on its instructions.
What we collect
Account data: your name, email address, business name and the settings you choose.
Customer data uploaded by businesses: customer names, phone numbers, services, visit dates and amounts, message history and opt-out status.
Usage data: log records, device and browser information, and error reports needed to keep the service secure and working.
Payment data is handled by our payment provider; we do not store full card numbers.
Why we use it
To provide the service: calculating return rhythms, suggesting customers to contact, preparing message drafts, sending approved WhatsApp messages and reporting results.
To run your account, bill you, provide support and meet our legal obligations.
To keep the service secure, prevent abuse and fix errors.
We do not sell personal data and we do not use customer data uploaded by a business for any other business.
Service providers
We use carefully selected providers that process data on our behalf: Hetzner Online GmbH (hosting, Germany), Meta Platforms (WhatsApp Business Platform, message delivery), Anthropic (preparing message drafts), Resend (email delivery), iyzico (payments) and Sentry (error monitoring).
Some of these providers are located outside Türkiye. Where data is transferred abroad, we do so under the conditions set out in Article 9 of KVKK.
How long we keep it
We keep account data while your account is active and for the periods required by law afterwards. Customer data uploaded by a business is deleted or returned when that business closes its account, unless the law requires us to keep it longer.
Your rights
Under Article 11 of KVKK you may ask whether we process your data, request information or a copy, ask for corrections or deletion, object to processing and claim compensation for unlawful processing.
If you are a customer of a business that uses Revumai, please contact that business first; we will help them respond. You can reach us at [CONTACT EMAIL].
Contact
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [CONTACT EMAIL]. Phone: [PHONE NUMBER].